1. Acceptance of Terms

By accessing or using CDXInsights, including any associated websites, applications, APIs, or services (collectively, the “Service”), you agree to be bound by these Terms of Service (“Terms”). 
If you do not agree to these Terms, you may not access or use the Service. 

These Terms apply to all users, including administrators, employees, contractors, and authorized third parties. 

2. Description of the Service

AsroTrack is a cloud-based Asset and Maintenance Management platform that provides functionality including, but not limited to: 

• Asset master and hierarchy management 

• Preventive and corrective maintenance scheduling 

• Work order and incident management 

• Resource, material, and cost tracking 

• Digital twin visualization 

• Agentic AI–driven scheduling and asset health insights 

• Reporting, analytics, and compliance tracking 

The Service is offered on a subscription and/or licensed basis, subject to these Terms and any applicable order forms or agreements. 

3. Eligibility and Account Registration

You must be legally capable of entering into a binding agreement to use AsroTrack. 

You agree to: 

• Provide accurate and complete registration information 

• Maintain the confidentiality of your login credentials 

• Be responsible for all activities performed under your account 

You are responsible for ensuring that all users under your account comply with these Terms. 

4. Subscription, Fees, and Payment

Certain features of AsroTrack require a paid subscription. 

• Fees, billing cycles, and payment terms will be specified in an applicable order form or invoice 

• Fees are non-refundable unless otherwise stated in writing 

• We reserve the right to suspend or terminate access for non-payment 

Prices may change with prior notice. 

5. Use of the Service

You agree to use AsroTrack only for lawful business purposes and in compliance with all applicable laws and regulations. 

You may not: 

• Reverse engineer, decompile, or attempt to extract source code 

• Use the Service to transmit malicious code or disrupt operations 

• Access or use the Service beyond authorized permissions 

• Resell, sublicense, or commercially exploit the Service without written consent 

6. Data Ownership and Customer Data

6.1 Customer Data 

You retain ownership of all data you upload or generate within AsroTrack (“Customer Data”). 

You grant AsroTrack a limited, non-exclusive right to process Customer Data solely to: 

• Provide and operate the Service 

• Improve platform performance and reliability 

• Generate aggregated and anonymized analytics 

6.2 Data Security 

AsroTrack implements reasonable administrative, technical, and organizational safeguards to protect Customer Data. 

7. Confidentiality

Each party agrees to keep confidential any non-public, proprietary, or confidential information received from the other party and to use such information only for purposes related to the Service. 

This obligation survives termination of these Terms. 

8. Intellectual Property

All rights, title, and interest in AsroTrack, including software, content, trademarks, logos, and documentation, remain the exclusive property of AsroTrack or its licensors. 

No rights are granted except as expressly stated in these Terms. 

9. AI and Automation Features

AsroTrack includes AI-driven and automated features (including Agentic AI). 

You acknowledge that: 

• AI-generated outputs are recommendations, not guarantees 

• Final operational decisions remain your responsibility 

• AsroTrack is not liable for actions taken solely based on AI suggestions 

10. Availability and Support

While we strive for high availability, the Service is provided on an “as is” and “as available” basis. 

We may perform maintenance, updates, or upgrades that temporarily affect availability. 

Support levels may vary based on your subscription plan. 

11. Termination

We may suspend or terminate access to the Service if: 

• These Terms are violated 

• Payment obligations are not met 

• Use poses a security or legal risk 

Upon termination: 

• Access to the Service will cease 

• Customer Data may be deleted after a reasonable retention period 

12. Disclaimer of Warranties

To the maximum extent permitted by law: 

AsroTrack disclaims all warranties, express or implied, including: 

• Merchantability 

• Fitness for a particular purpose 

• Non-infringement 

The Service is not guaranteed to be error-free or uninterrupted. 

13. Limitation of Liability

To the maximum extent permitted by law: 

AsroTrack shall not be liable for: 

• Indirect, incidental, or consequential damages 

• Loss of profits, revenue, or data 

Our total liability shall not exceed the fees paid by you in the 12 months preceding the claim. 

14. Indemnification

You agree to indemnify and hold harmless AsroTrack from any claims, damages, or liabilities arising from: 

• Your use of the Service 

• Violation of these Terms 

• Violation of applicable laws 

15. Changes to the Terms

We may update these Terms from time to time. 
Material changes will be communicated via the website or email. 

Continued use of the Service constitutes acceptance of the updated Terms. 

16. Governing Law

These Terms are governed by the laws of the State of Georgia, without regard to conflict of law principles. 

17. Contact Information

For questions regarding these Terms, please contact: 

AsroTrack 

Email: [support@asrotrack.com] 
Website: [www.asrotrack.com]